• Citizen Kiosk Printer DW-14 vertical installation
    Tough and compact
    Side opening for simple loading
    Vandal proof
    Low space requirement
    Easy mounting


Tough and compact

Superior printing performance in high demand kiosk applications

The unique DW-14 is a compact thermal printer designed for integration into demanding kiosk applications. It features side opening for easy loading, a vandal proof design for ultimate reliability, and its low space requirement makes it ideal for small spaces and enables easy mounting. It also combines 203 dpi resolution, high speed 150mm/sec printing, and a choice of 2 or 3 inch paper widths. Furthermore, since its operating temperatures are between -15 to +65 degrees Celsius, the tough DW-14 is ideal for all kiosks regardless of extreme temperatures experienced in a wide range of environments.

  • Vandal proof
  • Operating temperatures of between -15 - +65 degrees Celsius
  • 150mm per second print speed
Citizen Kiosk Printer DW-14 vertical installation
Citizen Kiosk Printer DW-14 vertical installationCitizen Kiosk Printer DW-14 vertical installation openCitizen Kiosk Printer DW-14 FeedCitizen Kiosk Printer DW-14 FrontCitizen Kiosk Printer DW-14 OpenCitizen Kiosk Printer DW-14Citizen Kiosk Printer DW-14 BackCitizen Kiosk Printer DW-14 Back TopCitizen Kiosk Printer DW-14 Back ScrewsCitizen Kiosk Printer DW-14 SideCitizen Kiosk Printer DW-14 vertical installation closedCitizen Kiosk Printer DW-14 Sensor
  • Paper load: Easy side opening for paper loading

  • Printing Speed:
    • Prompt print out of receipts - up to 150mm per seconds

  • Compact design for easy mounting

  • Operating temperatures of between -15 - +65 degrees Celsius

  • Vandal proof for ultimate reliability

  • Flexible paper channel with metal guides make it easy to switch between 2 and 3-inch media

Printing Technology Direct Thermal
Print Speed (maximum)
  • 150 mm /sec.
Print Width (maximum) 72 mm
Media Width (min to max) 59 to 80 mm (+/- 0,5 mm)
Media Thickness (min to max) 65 to 75 μm
Roll Size (max), Core Size 102 mm outside diameter
Drivers and software Free-of-charge on CD with printer, including support for various platforms
Size (W x D x H) and Weight
  • 108 x 138 x 73 mm 675 g
Warranty 1 year including head and cutter
  • UPC-A
  • Code3of9
  • UPC-E
  • EAN-13 (JAN-13)
  • EAN-8(JAN-8),
  • Codabar, ITF
  • CODE39
  • CODE93
  • CODE128
  • PDF 417
  • QR Code
  • GS1-Databar
Media type Thermal receipt paper
Cutter Guillotine type, full and partial
Power supply Input voltage: 24V DC ± 10%, 2-pin connector
Reliability 100 Million pulses or 50 Km, 1 million cuts
Input buffer 4K bytes / 45 bytes
Operation environment -15 to +65°C, 10 - 85% RH
Storage environment -40 to +85°C, 10 - 85% RH
Paper sensor Paper near end sensor
Code pages 15 codepages, 17 country tables
  • 203 dpi
Main Interface Dual Interface Serial (RS-232C), USB (version 1.1)

Accessories And Options

  • USB and Serial cables
  • V-blade guillotine cutter, partial cut

Operating Systems

  • Linux CUPS
  • Windows 7 & 10


  • Self-service petrol / gasoline pumps
  • Self-service gas cylinders
  • Cash machines and ATM's
  • Parking
  • Kiosk

Support and Downloads

We truly care about our users and our product.