DRIVING CUSTOMER EXPERIENCE

POS systems are at the top of mind for most retailers. A POS that can enable the organization to accept new mobile payment options, take EMV migration in stride, and untether associates from the cash wrap is important. The need to accept mobile payments has had a significant impact on POS purchasing decisions, as has overall payment security. In addition to smart card compliance, mobility and next-gen innovations hit the top of the must-haves list. Equipping associates with the ability to check out shoppers from anywhere on the sales floor is still a differentiating service, but it is quickly becoming table stakes. As more and more retailers embrace the power of mobile POS, the most innovative among them are looking toward the next distinguishing solution. With the state of POS evolving on a constant basis, retailers need to stay up-to-date on POS hardware evolutions, constantly exploring options and revising their plans to tackle payments. The following guide will explore the current state of POS hardware and highlight how retailers are using the critical technology to redefine the customer experience.

Source: January 2016, RIS News.com