Citizen portable printers speed up customer service

Citizen portable printers speed up customer service

 
If your business needs to manage a large amount of stock efficiently and get products out to distributors and customers on time, then you also need an effective labelling system that can streamline processes and maximise profits. One powerful solution is to use portable printers that speed up operations in previously unimaginable ways. 
 
For instance, Kiddicare, the UK’s favourite baby clothing and equipment website, required a portable printing solution to make labels available wherever they were needed around the warehouse. The printer also had to be compact and lightweight so it could be accommodated in small spaces. Our CL‑S521, an easily integrated industrial desktop printing solution, met both of these requirements, having been specifically designed for use where space is limited, such as on portable trolleys.
 
Similarly, our PD24 has enabled customers to log and print detailed information at the point of delivery.  This rugged portable printer developed for the swift production of receipts, packing lists and PDA messages - has enabled the baking and bakery-market clients of leading software and systems vendor GRibs GmbH to log and print detailed information at the point of delivery.
 
“We needed an efficient solution that could combine PDAs and printers to allow the drivers to print out orders, lists of the products being delivered, and returns, while they were at the customers’ sites, said Günter Reißfelder, owner and managing director of GRibs.  “It was also important that the data could be sent to the client’s ERP system back at the office.  The Citizen PD24 offers us an excellent way of allowing our clients to integrate the information collected at the point of delivery into an ERP application and customer feedback has been excellent.”
 
Meanwhile, at Wessels + Müller AG, one of Europe’s largest automotive part dealers, the advantages of Citizen technology over older, less innovative systems are plain to see.  Based in Osnabrück, Germany, the company originally printed all its warehouse labels centrally, distributing them to the individual sites along with the daily product deliveries. However, this was becoming both time consuming and tedious, the labels regularly arriving at the stores two days after they were first ordered.  The complete solution to their problems was Citizen’s robust and easy-to-use CL‑S621 thermal transfer printer, which has improved productivity for customers with the capability to produce up to 3,000 labels in just 20 minutes.
 
For more information on how Citizen’s constantly expanding range of printers could help build your business, click here